Universal Responds to Harsh Backlash Relating to Plus Measurement Guests

Universal Responds to Harsh Backlash Relating to Plus Measurement Guests

Following backlash, Universal has responded to the somewhat-negative reception of one among its latest rides.

Credit: Universal

Related: Disney World Closing Theme Park Indefinitely in 2023

For those that don’t know, Universal Studios lately opened its personal model of SUPER NINTENDO WORLD, a land that first opened at Universal Studios Japan in 2021. This Nintendo-centric space transports Guests into their very own Mario-themed journey, full with rides, points of interest, treats, and references to the traditional Super Mario franchise.

Super Nintendo World is a gamer’s dream come true, with Universal creating an ultra-immersive world for Guests to get misplaced in. The new space ties in properly with Illuumination’s upcoming The Super Mario Bros. Movie starring Chris Pratt, Charlie Day, Anya Taylor-Joy, Jack Black, Seth Rogen, and Keegan-Michael Key.

The new land isn’t simply fairly to have a look at, nonetheless, with Guests having tons to do whereas inside. Guests who buy a Power-Up Band can get probably the most out of the Super Nintendo World, utilizing the band to deepen their interactions throughout the land.

Credit: Universal Studios Hollywood

Guests also can get pleasure from themed eating on the Toadstool Cafe and do some severe purchasing on the 1-UP Factory. However, there’s some controversy forming relating to the land’s foremost attraction, Mario Kart: Bowser’s Challenge. This Mario Kart-inspired experience takes Guests on a virtual-reality journey as they race in opposition to acquainted characters akin to Mario, Luigi, Peach, and naturally, Bowser.

With the success of SUPER NINTENDO WORLD at Universal Studios Japan, it was revealed {that a} model of the land would even be making its technique to Universal Studios Hollywood in 2023. The land formally opened in February 2023 and has been a giant hit amongst Guests.

A model of SUPER NINTENDO WORLD may also be making an look at Epic Universe, the large new Park being constructed for the Universal Orlando Resort. This isn’t the one property the brand new Park will include, nonetheless, with a Universal Classic Monsters land rumored for the Park in addition to an space primarily based on Universal’s How to Train Your Dragon franchise.

Of course, Epic Universe may also introduce a 3rd Wizarding World of Harry Potter land on the Universal Orlando Resort, however there’s not a lot recognized concerning the specifics.

Credit: Universal

Related: Disney Alters Its Most Iconic Ride in Effort to Be More Inclusive

However, there was one main difficulty dominating the theme park information cycle lately, and it needed to do with the principle attraction at SUPER NINTENDO WORLD in Universal Studios Hollywood.

Ride accessibility has been a giant difficulty for many years at theme parks, with Guests and followers alike pushing for extra inclusivity amongst theme park rides and points of interest. This is an important initiative for Resorts like Universal, Disney, and Six Flags to interact in, because it not solely permits for extra Guests to expertise points of interest however creates a extra welcoming and pleasant environment as a complete by means of the Parks and Resorts.

Unfortunately, some theme park rides aren’t created with accessibility in thoughts, leaving a variety of Guests unable to expertise them.

Universal was lately known as out for the dearth of accessibility on Mario Kart: Bowser’s Challenge at SUPER NINTENDO WORLD, with many slamming the corporate for not designing a extra accommodating experience automobile.

Credit: Universal

The New York Post detailed a few of these reactions from followers, with criticisms mounting in opposition to Universal for the way limiting this new attraction is. Universal itself states that anybody whose waistline is 40 inches or larger will not be accommodated on the attraction, a warning that rang true for some.

Social media personalities blasted the experience on Twitter, saying that “the body size limitations on the Mario Kart ride are absolutely ridiculous. I’ve never had any issue fitting into any ride in my entire life, and I can BARELY fit into this one. Completely absurd.” Another on-line persona wrote, “Trust me when I say ‘lose a little weight’ is not a novel suggestion. Universal has a history now of releasing new rides (Harry Potter, Life of Pets, and now Mario Kart where they don’t accommodate big people, yet they WILL take full admission price from us. Seems unethical.”

Following this backlash, Universal responded to the unfavorable reception of this new experience with a number of quotes and mission statements.

“We are always listening to our guests and seek to balance their needs against our strong focus on the safety of our attractions,” acknowledged Universal in a message despatched to Inside the Magic. “We have a company-wide task force actively working with this community to make changes that can help them safely increase access to our experiences.”

Credit: Universal Studios Hollywood

Related: Infamous Disney Attraction Left in Dreadful State For Guests

Universal laid out an in depth plan and mission assertion for its theme parks, which is shared beneath:

    We have a company-wide activity pressure that’s working with members of this neighborhood to collaborate on every little thing from test-seat placement to experience design to sharing the precise data with our visitors to allow them to higher plan their go to. 
    We are actively working with others within the theme park trade and experience producers who construct our points of interest towards implementing new ASTM (American Society for Testing and Materials) and EuroNorm requirements for future rides to enhance their accessibility for a broader vary of riders.
    We are reconfiguring a few of our current rides, starting with Hagrid’s Magical Creatures Motorbike Adventure in Orlando.
    We are ensuring our take a look at seats are positioned in a manner that balances privateness and a capability to simply discover them. We are additionally reviewing how we talk details about take a look at seats and accessibility with our visitors prior and through their go to.
    We are enhancing our design requirements for future points of interest whereas nonetheless sustaining our excessive security requirements.

Credit: Universal

Universal additionally reiterates that its dimension tips are supposed to encourage Guests to make use of the take a look at seat earlier than coming into the queue for a experience or attraction. This is a standard function at most theme parks, together with Walt Disney World, Disneyland, Six Flags, SeaWorld, and Universal.

    Guests of many alternative waist sizes are capable of safely expertise our points of interest.
    We’ve lengthy used a 40-inch waist dimension as a common guideline to assist our visitors plan their go to. This shouldn’t be a brand new normal particular to Super Nintendo World.
    This guideline shouldn’t be a selected restriction, however is as a substitute meant to encourage visitors to strive a take a look at seat or to talk with one among our Team Members earlier than using so they might comfortably and safely board the experience.

Credit: Disney

Related: Guest Vandalizes and Defaces Iconic Disney Castle in New Video

Many are anxious that reactions might be comparable when Walt Disney World opens its latest experience this April. Officially known as TRON Lightcycle/Run, the attraction is themed round Disney’s 2010 movie Tron: Legacy. The coaster is exclusive in that Guests straddle the experience automobiles like bikes, which means the accessibility of the attraction is proscribed way over an everyday curler coaster.

The experience might be present in Tomorrowland on the Magic Kingdom, proper subsequent to Space Mountain, one among Disney’s most well-known and beloved points of interest of all time. Space Mountain itself has a reasonably clunky experience automobile to get out and in of, with Guest soften struggling to exit the experience on the finish of the attraction. This is an issue that plagues most older Disney Park rides and points of interest just like the Matterhorn Bobsleds on the Disneyland Resort.

Similar points occurred again when Pandora – The World of Avatar opened at Disney’s Animal Kingdom in 2017. The land itself is incredibly-immersive and exquisite, however the principle attraction (actually) of the land prompted 1000’s of Guests to query whether or not or not they’d be capable to match.

Similar to TRON Lightcycle/Run, Avatar Flight of Passage, the principle experience on the land has Guests straddle a motorcycle-like experience automobile, solely this time, it’s for a motion-simulator-based expertise.

Credit: ITM

As we acknowledged earlier, Universal is continuous to work on Epic Universe, its huge new theme park on the Orlando, Florida Resort. The theme park will function its personal model of SUPER NINTENDO WORLD in addition to different areas impressed by Universal franchises like How to Train Your Dragon and Universal Classic Monsters. Epic Universe can also be anticipated to accommodate a brand-new part of The Wizarding World of Harry Potter.

The new Park is about to open in the summertime of 2025 and appears to be a promising addition to the Universal Orlando Resort.

Have you visited SUPER NINTENDO WORLD at Universal Studios? What’s your favourite theme park?

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